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CS² · Terms

The ground rules, in plain English.

What you can expect from this site, what we ask of you, and how booking and payment work.

Last updated October 13, 2026

The short version:

  • Booking a call is not a contract
  • Price confirmed before we book
  • Pay after the work, never by gift card
  • Signed agreement at every visit

On this page

Using this siteNot a guaranteeBooking and servicesPaymentYour partOther websitesOur contentOur responsibilityNew York lawChanges and contact

Using this site

These terms apply to cybercs2.com, run by Cyber Common Sense LLC ("CS²", "we", "us"). By using the site you agree to them. If you don't agree, please don't use the site.

How we handle your information is covered separately in our Privacy Policy.

General information, not a guarantee

Our articles, scam alerts, quizzes, the social engineering test and the trusted tools list are general education. They are not legal, financial or professional advice for your specific situation.

Scams change quickly. We work to keep information accurate and current, but we can't promise it is complete, and no advice or setup can prevent every scam, breach or account takeover.

Booking and services

  • Submitting the intake or contact form is a request to talk, not a contract. Nothing is booked until we confirm a date with you.
  • Prices on the site may change. We confirm your price on the free consultation call, before we book.
  • Each visit is covered by a short written service agreement that you review and sign before we start. If that agreement and these terms ever conflict, the agreement wins.
  • The satisfaction guarantee and the Monthly Membership terms are set out in that agreement.

Payment, and how to spot a fake

We take payment at the end of a visit, after the work is done and explained. We accept Zelle and checks.

CS² will never ask for payment by gift card, wire transfer or cryptocurrency, call you unexpectedly asking for remote access, or ask for your passwords, PINs or verification codes. If someone using our name does, hang up and call us at (631) 813-8894.

Your part

  • Give us accurate contact details so we can reach you.
  • Don't enter passwords, codes, Social Security numbers or account numbers into our forms.
  • Don't misuse the site: no automated or spam submissions, no attempts to access other people's information, and no attempts to break into or overload our systems.
  • The client playbook area is for your household only. Please don't share its access with others.

Other websites and tools

We link to and recommend services run by other companies. We don't control them, and their own terms and privacy policies apply when you use them. Some links on the trusted tools page may be affiliate links, as noted on that page; we only list tools we'd recommend anyway.

Our content

The text, design, logo, quizzes, playbooks and guides on this site belong to Cyber Common Sense LLC. You're welcome to share links and print pages for your own household. Please don't copy, resell or republish them without permission.

Limits of our responsibility

The website and its content are provided "as is," without warranties of any kind, to the fullest extent the law allows.

To the fullest extent the law allows, CS² is not liable for indirect or consequential losses from using this website, and our total liability relating to the website is limited to $100. Liability for paid services is set out in your service agreement. Nothing here limits rights you have that can't be limited under New York law.

New York law

These terms are governed by the laws of the State of New York. Any dispute will be handled in the state or federal courts serving Suffolk County, New York. We'd always rather talk it through first, so please call or email us.

Changes and contact

We may update these terms and will change the date at the top when we do. Questions go to [email protected] or (631) 813-8894.

Cyber Common Sense

In-home tech safety for Suffolk County families.

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Contact

(631) 813-8894 [email protected] Mon–Sat, 9am–6pm Suffolk County, NY Client login
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